I like your idea, but the problem is that the person who is stupid enough to fall for the scam in the first place is inherently too stupid to learn the lesson itself. you could give people 2FA tokens, or require biometric scans, and the scammers will still talk victims into bypassing their own security. we're already well past the point where security is annoying to protect the overcredulous. and if the bank ratchets up the security further then all they do is piss off customers genuinely trying to access their own funds. The customer will then complain bitterly that "the bank didn't do enough to protect them". so the bank staff question customers requesting large cash withdrawals to try and prevent them being scammed, and the scammer will have told the victim to lie and say the money is to buy a car. whatever the bank puts in place, the scammers just react to it.Īn example is that a scammer threatening someone over an alleged tax debt or something will tell the victim to go to a bank in person and withdraw cash, which makes it impossible to do a transaction reversal. a significant volume of their complaints come from people who were scammed, and were coached by the scammer to deliberately override every security measure that was put in place for their protection. Click to expand.my wife is part of a complaints process for a major bank.
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